The art of change management

Working in IT we are probably responsible for introducing more change in the workplace than any other profession.  It’s the nature of IT, that the technology keeps getting better every few years, and this fuels the constant change.

If a change is to be made successfully it needs to be carefully communicated and the various stakeholders need to buy into the change, otherwise you’ll have an uphill struggle on your hands.  Any IT change will involve, People, Processes and Technology.

In my experience people can often be defensive about how they do things and can be resistant to change. 

I was at a planning session a few days ago and the chairman put up this quote on the screen at the start of the meeting, “change is not a criticism of the past but recognition of an opportunity for future success“.

No one had any idea who said this but we all agreed it was a good point to communicate to everyone at the start of the project.If you know where this quote comes from please let me know.

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