http://www.itmanagement101.co.uk Technical tips for Unix, Mac, AS400 & Web Developers. Wed, 06 Jul 2011 11:00:35 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.itmanagement101.co.uk/who-commits-to-five-nines-99-999-availability/comment-page-1/#comment-25 Sean Wed, 06 Jul 2011 11:00:35 +0000 http://www.itmanagement101.co.uk/?p=173#comment-25 Interesting article, I was just comparing the Google Apps SLA to the office 365 version, and see that Microsoft offer a 99.9% uptime with a finacially backed SLA, where Google use a credit based system that is limited to 15 incidents per month, and as you suggested, you get extra days for free should your business grinds to a halt! Interesting article, I was just comparing the Google Apps SLA to the office 365 version, and see that Microsoft offer a 99.9% uptime with a finacially backed SLA, where Google use a credit based system that is limited to 15 incidents per month, and as you suggested, you get extra days for free should your business grinds to a halt!

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